Nordstrom Store Closing in Salem, OR to Impact 137 Jobs, Sales Team Affected the Most

Nordstrom Store Closing in Salem

Department store Nordstrom, Inc. (NYSE:JWN) will be closing its Salem Center mall location on April 6, 2018. The Worker Adjustment and Retraining Notification (WARN) notice filed by the company in regards to the closure states that the store in Salem, Oregon will be closed permanently.

The Nordstrom layoffs in April will impact 137 employees, and the sales employees will suffer the most. This adds to a growing list of Oregon layoffs.

Jamie Nordstrom, the company’s president, expressed his views regarding the closure, saying, “The decision to close a store is never one we take lightly.” He added, “As we look for opportunities to grow our business and ensure we’re meeting the needs of our customers, we have to make decisions about where to invest our resources. Unfortunately, we don’t think investing in Salem Center is the best approach for us moving forward.”

Nordstrom spokeswoman Emily Sterken said that the company is planning to sell the building, and that management will check with the affected employees to see whether they can be transferred to another Nordstrom location. The employees who do not transfer will be offered separation packages.


List of Job Titles and the Employee Count That Will Be Affected

Job Title Employee Count
Assistant Sales Department Manager 9
Barista 5
Barista Lead 1
Beauty Stylist 1
Building Services 1 3
Building Services Lead 1
Cash Room Rep 1
Cashier 1
Communications Operator 4
Cosmetics Beauty on Call 6
Counter Manager 12
Counter Manager in Training 1
FLS Sales Department Manager 6
FLS Service Experience Rep 6
FLS Store Manager 1
Logistics Processor 8
LP Shrinkage Specialist 2
Manager Alterations 1
Manager Building Services 1
Manager Customer Experience 1
Manager HR 1
Manager Logistics 1
Manager LP 1
Manager Specialty Coffee 1
Manager Visual Merchandising 1
Salesperson 43
Salesperson Entry-Level 11
Store Admin 1
Tailor/Fitter 4
Visual Merchandiser 2
Total 137

Nordstrom Store Closings in 2017

Nordstrom closed two store locations in the United States in 2017.

Santa Ana, California

Nordstrom announced the closure of its store at the MainPlace Mall in Santa Ana, California in January 2017, after being in business there for 29 years. At the time, Jamie Nordstrom said that the company had plans to open new stores in California—in Century City and in La Jolla—by year-end, and that the South Coast Plaza store in Costa Mesa, California had been majorly renovated.

Loudoun County, Virginia

The Nordstrom store at the Dulles Town Center in Loudoun County, Virginia opened in September 2002 and closed down on September 8, 2017. At the time, Nordstrom said in a prepared statement that, when deciding which stores to invest in, the company looks at the total market area, not just the performance of individual stores.

This closure affected about 150 non-seasonal employees. Nordstrom’s president said that the company would offer jobs at other locations to the employees who are willing to stay with Nordstrom, and that the employees who work until their last scheduled shift will be offered a separation package.


The Nordstrom store closings are part of a trend of department stores closing in the United States. Online sales and digitalization in the retail sector are proving to be tough competition for brick-and-mortar stores. Retail companies changing their strategies as per changing customer demands is essential for them to remain in existence.


WARN 202242 Nordstrom,” Oregon Rapid Response Activity Tracking System, February 1, 2018.

Nordstrom to shutter its store at Salem Center mall,” Statesman Journal, January 31, 2018.

Nordstrom to close Santa Ana mall store,” Chain Store Age, January 13, 2017.

Nordstrom to close its Dulles Town Center location,” Loudoun Times-Mirror, June 30, 2017.